Join Happy Labs on the Festival stage each day to test your UX knowledge and win a UX/UI Flowbook.

Phil has been involved in design for over a decade, and spent the last 5 years doing service design and research for organisations like

When evaluating the user experience, you end up with massive amounts of data and hours of video footage. How does one get from this

Youp is a Netherlands-based UX researcher who loves what he does: bringing people, services and technology together in a sustainable way. It is an ultimate

Farai Madzima discusses some important problems relating to being the only of your kind in the room. He makes a strong point that diversity

Melody is passionate about creating inclusive user experiences driven by research & data. In recent years, she has hosted and spoken at several events

Interview with Kayla Svoboda How does a UX research team of 2 create impact in a 160-person organization? For Kayla from Europe’s most popular

“This research ops thingy sounds smart – we should do that!” Easier said than done, right? How do you start? Where do you focus on? –

Bindu is passionate about people, their behaviour, and the ecosystems in which they interact. At Mendix, as a Service Designer, she brings in a

Nidhi is part of the Global UX team at Adidas to make sure that the user is an integral part of the equation. She

16.30-16.40 Introduction UX Academy (film) and trainers Anne & Brian Pagan 16.40-16.50 Anne introduces UXQB and the method: how to pass the exam at

Surveys are easy to do – but harder to do well. In this fast-paced interactive workshop, you’ll learn about Total Survey Error: a way of balancing the

Caroline is the forms specialist. She founded her business Effortmark Ltd in 1994 to allow her to concentrate on helping organisations to make their

Panel discussion hosted by Brigette Metzler.