Does UX Research have an image problem?

‘Do you still do UX research stuff?’ Maaike Mintjes is regularly confronted with a very narrow view of UX research, which seems to be based on two connected assumptions.

How a chatbot can keep your participants more engaged

We all know examples of failing chatbots. However, under specific circumstances chatbots can be a useful method for UX research. Carmen van der Zwaluw shares her personal experience, the advantages of using chatbots and things to consider when using this method.

Do your part: driving inclusivity and diversity as UX researchers

What diversity and inclusion challenges do we face as UX researchers and how can we try to solve them? Based on the talk of Farai Madzima, Youp and Bindu hosted a workshop during UXinsight Festival 2020 to discuss this.

Stakeholders: controllers, trusters and challengers

Many of us struggle at times with how to get our business stakeholders onside. Taking into account what your stakeholders expect from you in your role is important. But what do they expect?

UXinsight Festival 2020

Reflections on UXinsight Festival 2020

More than 400 researchers from around 30 countries took part in UXinsight festival, which hosted 19 talks and 22 interactive sessions. Beant Kaur Dhillon shares her experience.

In-demand skills for UX Researchers

Zsombor Varnagy-Toth analysed 23 UX Researcher job-postings from the biggest tech and UX thought-leader companies. What skills and experiences are required?

Progressing as a user researcher

Nikki identifies six skills that UX researchers need to grow. There are the typical areas of empathy, patience, and context-switching, but also the ability to delegate, or visualising impact. What else do we need to become an exceptional researcher?

What I will be reading this summer – besides the 7 parts of the Seven Sisters ;-)

What are the UXR books on your reading list? I have a shortlist of 4 books I hope to read this summer.

How to make your UX lab Corona-proof

Now that the measures in most countries are being relaxed, it is time to reopen your UX lab and meet your target audience in person again. But how do you facilitate safe research for everyone?

Guiding your team strategy with User Research Principles

How to get to the next level with your UX research team, if your team is scattered around different offices and operate in different time zones? Emma Boulton shares how she addressed this challenge at Babylon Health.

UXR Salary report 2020

The UXR Collective organisation collected salary information from UX researchers, mostly from the US and Canada, but also the UK, EU and other countries around the world.

Listen and learn! Valuable UXR podcasts and related recordings

6 Podcasts & Youtube channels valuable to UX researchers

Combining the input of the UXR community and our own experience, we created an overview of UXR podcasts and other recordings we highly recommend.

The future of UX research is automated, and that’s a problem

Observing your users live is like watching a live football game. Imagine you’re in the crowd at Wembley … You don’t just watch the game: you’re part of the game.

Motivations, desires and needs – is it possible to observe them online?

Is it possible to obtain enough useful insights with remote research? How can you be sure you’re not missing out on depth and nuance? What are the pros and cons of online generative research?

Training an army of (non)researchers

Do you want to scale your research capacity? Eduardo shares how to train your co-workers in doing research.