Courses
Karin den Bouwmeester

Creative interviewing techniques – Connect with users on a deeper level

Do you ever feel that you don’t get the most out of a conversation with a user? That there is more, a deeper level of understanding, but you just can’t reach it?

In this training, we discuss the barriers that might be of influence and provide you with tools to overcome these barriers. And more importantly, you will get an opportunity to try out techniques and experiment together with other trainees in a safe environment.

After completing this training you:

  • expanded your toolbox of creative techniques
  • will be able to dig deeper into your participant’s latent knowledge
  • and increase the involvement of your participants 

  • Meike Mak

  • Karin den Bouwmeester

    Karin den Bouwmeester

I am a design researcher, UX specialist and UX research trainer with a background in Industrial design and marketing. My strength is to listen and understand. I solve complex puzzles and feel challenged by difficult problems. My ambition is to ensure that products and services make people’s lives more enjoyable, easier and more valuable. I strongly believe in human-centred design and apply the user-centred design principles in my work.

Since 2016 I work on UX research strategies for various companies through my own company, mbstudio. Since 2017 I train and coach other UX research professionals. 

I am a UX researcher and the founder of UXinsight. With a background in psychology, I started working as a UX researcher in 2000. I worked as a researcher in a large enterprise, as well as for small agencies. With over 20 years of research experience, I’m open to every research challenge. I still love to dive into a new study each time.

As a trainer, I aim to create an open atmosphere for participants to feel safe and welcome to share information and experiences. Every group is different, which makes it interesting, diverse and fun. 

Outline of this training

This online masterclass consists of a 2,5-hour session, a deep-dive into creative techniques you can use in an interview.

  • Introduction
  • What do we mean with creative techniques?
  • When do we need creative techniques?
    • Knowledge is not manifest
    • Knowledge is not reliable
    • Language barriers
    • Social/cultural barriers
  • What tools are out there?
    • Visual
    • Constructive
    • Provocative
    • And more...
  • Applying tools
  • Discussion and wrap up

Practical information

  • English spoken
  • Online masterclass of 2,5 hours
  • Via Teams and Miro (no knowledge of Miro is required)
  • When? January 14, 13:00-15:30 (CET)*
  • Price €185,- (ex VAT)
  • Maximum group size is 12 participants
  • Registration closes on January 7
  • A mix of theory and exercises
  • You will receive an invite for the online sessions a couple of days in advance
  • After successful completion of this training, you will receive a UXinsight Certificate

*The minimum number of participants is 6 to proceed.

Register now!

  • 14 January
  • 13:00 - 15:30 (CET)
  • Hands-on and interactive
  • Online, with offline exercises
€185 (ex VAT)Register