They’re absolutely amazing, they are the best. UX researchers, designers and academia working in the creative ﬁeld functioning as a bridge between technology and people.
Alexia became a Cognitive Psychologist and UX Designer 10 years ago. She’s specialized in Emerging Technologies and built her experience through video games at Ubisoft, marketing software at Adobe, and humanoid robots at Aldebaran (now Softbank Robotics).
She’s currently Head of Design on Minsar: a code-free platform that allows creative professionals to build, distribute, and collaborate on AR & VR experiences directly through their 3D headset, tablet, or smartphone.
She loves the different challenges coming from Emerging Technologies. That’s why she soon specialized in this field, where everything is still to imagine to provide experiences adapted to Human beings.
Designing an Immersive Menu for Augmented & Virtual Reality: a Learning Journey between Ambition and Humility on Thursday 15th and Live Q&A day 2 on Thursday 15th
Over the past 16 years, Angela has worked as a quantitative and qualitative researcher, UX lead, and digital strategist. She’s designed UX processes for a conglomerate, a fintech startup, and creative agencies – helping these companies put in place the appropriate ones for their organizational needs.
She re-organized over 200 sub-brand sites into a usable, user-centered product architecture — with business results, was the UX manager of one of her country’s first iterative fintech start-ups, and purportedly the “only UX Research” person in the Philippines on LinkedIn in 2014. Her talk is for those out there who may feel alone, and detached from the cool developments they read about “abroad”.
Big Dream; Small Pond: Thriving as a UXR of One…in a Nation on Wednesday 14th
Anna is passionate about creating experiences informed by data and driven by empathy. With 6+ years of UX research experience working in the agile environment at Booking.com, she has supported multi-disciplinary teams by using qualitative and quantitative data to inform product design, strategy, metrics and data models. Anna is excited about mixed-methods research and collaborations with other insights disciplines (e.g. data science, analytics).
Before Booking.com, Anna had experience working at startups. She studied Communication and Media at Erasmus University, where she focused on new media technologies and business model innovation. And at the National University of Singapore, she learnt user-centered design, which made her pursue the career of UX Researcher.
Solving the Problem at its Root: Reorienting Operational Data to measure Customer Experience on Thursday 15th and Live Q&A day 2 on Thursday 15th
Beant Kaur Dhillon
Beant is a Senior User Researcher and Usability Consultant with 10+ years experience. She is also an artist for the last 9 years. Having worked with the likes of Philips, Adidas and Ultimaker, as well as many medical start-up companies, Beant has led end-to end-user research projects on a broad range of products, systems and apps, across the globe.
Beant also trains and assists companies to set-up user research and user-centered design processes. She conducts workshops on Creative thinking, listening skills, etc. and writes altUXR – a bi-monthly email on how to grow as a user researcher.
Learning from Failure on Wednesday 14th
Bindu is passionate about people, their behaviour, and the ecosystems in which they interact. She breaks siloes, drives collaboration, and structures processes at Mendix. Her specialisations in engineering and UX enable her to facilitate meaningful interactions between designers and developers.
Having moved from India to the Netherlands, working in multicultural (and multidisciplinary) teams, deeply influenced Bindu’s world view and made her realise that diversity alone doesn’t lead to inclusion. This sets the stage for her interactive session at UXinsight.
She believes in contributing to the design and research community by speaking at events, sharing knowledge and mentoring juniors. Bindu’s talk on “Understanding cultural differences and their impact on design” was voted as audience favourite at UXCamp Nordic and UXCamp Amsterdam.
Succeeding in a Multicultural Context through Trying and Failing and Learning on Thursday 15th
Gunjan loves talking to people and discovering what makes them tick and what turns them off. As a strategic designer who believes in life-long learning, she draws from diverse fields of practice: futures and system thinking, business strategy, organizational change and learning.
At present, she works at International Baccalaureate as a product owner/manager and contributes to product discovery and development along with user research. In order to fuel her other curiosities and growth, she co-organises Ethnoborrel, a meetup that brings together people who are interested or work with ethnographic methods and dabbles in writing climate fiction.
Man eating cereal & Other UX Stories – What would you do? – part I on Wednesday 14th and Man eating cereal & Other UX Stories – What would you do? – part II on Thursday 15th
Before becoming a user researcher, Jerram worked as a psychotherapist and organisational consultant in the UK public health system. Jerram now brings his passion and expertise to helping Babylon design digital health solutions which enable users to make positive changes in their lives.
Fail Fests. Creating Safe Spaces to learn from Experience on Wednesday 14th and Live Q&A day 1 on Wednesday 14th
Josh LaMar is the Co-Founder and CEO of Authentique UX, a strategic thought partner that helps tech companies save millions while fast-tracking domestic and international product growth. Authentique UX is committed to promoting cross-cultural understanding and deepening human connections through ethical product design.
Prior to founding Authentique UX, Josh was a Principal Design Research Manager at Microsoft, where he worked for 12 years in tablet applications, content consumption, productivity, communication, and time management research. Josh is a lover of travel, learning languages, and celebrating the cultures of the world through food and wine. Connect with Josh on LinkedIn and follow his blog on Medium.
I want to find you as much as you want to find me: How Failing to Find the Right Person helped me find you on Wednesday 14th and Live Q&A day 1 on Wednesday 14th
Kathleen leads the Insights team at Dreams, a Fintech company built on behavioural science that boosts financial wellbeing. In her team, they combine the power of user research and data science to uncover insights with high impact.
She is a Dutch national currently based in Stockholm and has worked with UX research for over a decade. Her main interests are innovation and technology with social impact, always trying to connect the dots between people off- and online. Besides working at Dreams she also provides user research training and coaching.
While teaching, mentoring & breathing research she does not try to learn about users and their behaviour, but mostly makes sure that the product teams themselves gain this knowledge first hand.
An Experiment with Radical Research Democratisation (gone wrong?) on Thursday 15th and Live Q&A day 2 on Thursday 15th
Kevin Hawkins is Director of Product Design at BookClub.com and based in Amsterdam. He’s a UX designer with 10 years of experience and a seasoned instructor having taught at GrowthTribe, General Assembly, and Georgetown University. Previously, he’s done work for Booking.com, PwC, EY, Capital One, Gap Inc, Chase Bank, Uber and more.
Kevin is our host April 14-15.
Matt is a DesignOps Manager at Genesys. He has worked on projects for companies such as American Airlines, IBM, AT&T, Ogilvy and Symantec. During these projects, he has conducted numerous design and research efforts that helped to align and focus stakeholders with diverse needs. His experience leading teams of designers and researchers has helped him to discover new techniques for bringing together multidisciplinary teams and internal stakeholders into the UX process for quicker alignment.
When he is not untangling team priorities, he shares his lessons and experiences with other communities such as UX Australia, Euro IA, ADDC Barcelona, MidWest UX, Big Design, and TEDx San Antonio.
On the side, he runs experiments with bicycles, van camping, old computers, and his dog.
More than Mockups – Furthering UX Maturity in your Company with DesignOps on Thursday 15th and Live Q&A day 2 on Thursday 15th
Michelle Proksell is a new Senior UX Researcher at Grover in Berlin. She describes the work she does in UXR as being part art, part science, and part intuition, allowing her to pull from her background in art, sociology & performance. She specialises in ethnography and cultural anthropology and has done research across Europe, Asia and North America.
In her work, she investigates social, cultural, and user behaviours for emerging technology, enterprise software, customer experiences, holistic business strategy, start-ups, and civic tech. She especially loves the creativity of the field and excels at innovating and experimenting with UX research methodologies.
Building a Home for UX Researchers to define our Core Needs on Thursday 15th
Nidhi is part of the Digital International team at FedEx to make sure that the user is an integral part of the equation. She has learned from and worked with various communities across the globe.
She is an expert in qualitative methodologies and currently developing her quantitative research skills. Lifting weights, running, planning elaborate hiking trips, cooking and bringing people together are some of her true passions.
UXInsights marries my love for research with organizing and bringing people together. This is my second year with the organization and I am looking forward to many more.
Nidhi is our host on April 16
Nikki is a User Research Manager and Instructor with 8 years of experience. She has worked in all different sizes of companies, ranging from a tiny start-up called ALICE to the large corporation, Zalando, and also as a freelancer. During this time, she has led a diverse range of end-to-end research projects across the world, specializing in generative user research.
Nikki also owns her own company, User Research Academy, a community and education platform designed to help people get into the field of user research, or learn more about how user research impacts their current role. User Research Academy hosts online classes, content, as well as personalized mentorship opportunities with Nikki. She also writes as a contract writer at dscout. In addition to writing about user research, she writes psychological thrillers and fantasy novels.
The Failures we need to Succeed on Friday 16th and Live Q&A day 3 on Friday 16th
Rozemarijn Visser is a T-shaped UX researcher with a “yes, and” mentality. To be found at technical innovative places to help out shifting the mindset from technical possible towards value by user centric design.
How to find B2B Participants, online and fast on Wednesday 14th
Remko van der Drift
Remko dreams of a society in which we deal with the imperfections of ourselves and each other in a friendly, open and understanding way. In which we utilize mistakes and failures for a better world. Where there is enough space to learn, enjoy, renew and compassion.
To make this dream come true, he trains people and teams in organizations to become more failure expert. He’s a speaker, gives failure fitness workshops and individual sessions.
Opening keynote: Becoming a Master in Failure on Wednesday 14th and Live Q&A day 1 on Wednesday 14th
Stephanie is a Principal UX Researcher at Blackbaud, where she is assisting in maturing the research practice and working to support customers in the non-profit and social good spaces.
Prior to Blackbaud, Stephanie led the research function at GoCanvas, where she built the foundations and processes for a research practice at the organization. She holds her Master’s in Human Factors / Applied Cognition from George Mason University.
How to Fail at Building an In-House UXR Practice on Wednesday 14th and Live Q&A day 1 on Wednesday 14th
Victor Yocco, PhD is a UX researcher who works with clients across industries, from finance and insurance to aerospace, higher education, state government, and public arts.
Victor frequently writes and speaks on topics related to the application of principles of psychology to design, UX research methods, mental health, and alcohol abuse. You can find Victor @victoryocco or send him a nice message at email@example.com.
Live Q&A on Friday 16th and Closing keynote: Ethical Considerations in UX Research on Friday 16th
Vidhika is convinced that the best designs address people’s unarticulated needs and that stories can change the world.
Over the last decade, she has helped shape brand, product, and design strategies for clients such as Gap Inc., NASDAQ, Hilton Worldwide, Facebook, C-SPAN, as well as a variety of startups and nonprofit organizations.
She gets really jazzed about good food (especially dessert!), perfect strings of words, the power of human connection, exploring new places and perspectives, and the little things in life.
When Moving Too Fast Really Does Break Things on Friday 16th and Live Q&A day 3 on Friday 16th
Yael is passionate about capturing the voice of customer and identifying problem states and opportunities.
At ASCAP, Yael couples storytelling with data analysis and user research to break down complex concepts, advocate for product and achieve organizational buy-in.
Yael is also a Mentor at PowerToFly and believes in the power and responsibility we each have to support others to rise.
Strategies to Avoid the Biases That Influence Our Research (we all have them) on Friday 16th and Live Q&A day 3 on Friday 16th
Alexia BucletHead of Design at Minsar
Angela Obias-TubanUX Strategy and Design Head at Metrobank (Philippines)
Anna EfimenkoSenior User Experience Researcher
Beant Kaur DhillonSenior User Research & Usability Consultant
Bindu UpadhyaySenior Service Designer at Mendix
Gunjan SinghProduct Developer at International Baccalaureate
Jerram WhiteSenior User Researcher at Babylon Health
Josh LaMarCEO, Co-Founder, and Principal Researcher at Authentique UX
Kathleen AsjesHead of Research & Insights at Dreams
Kevin HawkinsDirector of Product Design at BookClub.com
Matthew EngDesignOps Manager at Genesys
Michelle ProksellSenior UX Researcher at Grover
Nidhi JalwalSenior User Researcher at FedEx
Nikki AndersonUser Research Manager at Zalando | Founder of User Research Academy
Rozemarijn VisserUX researcher at KPN
Remko van der DriftFailure expert and director of the Instituut voor Faalkunde
Stephanie PrattPrincipal User Experience Researcher at Blackbaud
Victor YoccoUX Research Director at EY Design Studios
Vidhika BansalUX Group Manager at Intuit
Yael GutmanSenior Director of Digital Products at ASCAP
See you there?
Hey, if you’ve scrolled this far without going to check out what your favourite Instagram dog is doing – you must be at least a little interested, right? A ticket to enjoy the entire event is €149.
- The main program takes place between 12:00 and 18:00 CET (convert to your timezone).
- We offer a group discount – save 20% when you buy 4 or more tickets at once!
- We offer alternate pricing for countries with extreme currency difference to the euro.
To request alternate pricing, or for any other questions, please contact firstname.lastname@example.org