- Bachelor’s degree in Human-Computer Interaction, Anthropology, Psychology, Computer Science, or Behavioral Economics, or equivalent practical experience.
- Experience collaborating with multidisciplinary UX and/or product teams (visual, interaction, UX research, engineering, UX writer) on technical implementation
- Experience utilizing qualitative methods and integrating user research into product designs and design practices.
- Research experience in enterprise/business software, services, developer tools, IT, or other intricate software systems.
- Knowledge of quantitative research and the principles of experiment design.
- Ability to be flexible and use excellent problem-solving skills.
About the job
At Google, User Experience Researchers (UXRs) help everyone focus on the user. In this role, you will create understanding and empathy around user needs, stated and unstated, for your entire product team including designers, product managers, and engineers. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, surveys, usability testing, and logs analysis. Your research will help us create useful, usable, and delightful new products and features for people as well as continually innovating on our existing products. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings.
The UXR community at Google is unique. As part of our group, you will have the chance to work not only with the other UXRs on your immediate team but to work and learn from UXRs across the company through regular in-person meetups, established mentorship programs, access to our internal research tools, and 20% projects. Google is a place where UXRs can do their best work.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
- Collaborate with other functions (Product Management, Engineering, Design) and partner teams to define and prioritize user experience research questions and turn them into a high-impact research roadmap.
- Understand and incorporate complex technical and business requirements into research.
- Conduct research selecting the appropriate research and analysis methods.
- Ensure effective communication and dissemination of research findings to the team, partner teams, and wider UX team.
- Advocate user-centered thinking to product teams successfully.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.