Research process

Every time you make a product decision you are placing a bet. You will never have complete certainty, but the more you learn the more confidence you will have - Erika Hall

Make Agile work for UX research impact

How can we effectively integrate UX research in Agile? How do we deal with aggressive timelines and lack of research buy-in from agile teams?

A 3-step guide for a better partnership with UXR stakeholders

How to effectively partner with UX research stakeholders? How do you get buy-in as a researcher? Check this practical guide including several templates to use for your research studies and stakeholder collaboration.

4 Mistakes I made as a UX researcher & how to avoid them

Have you ever done research without involving stakeholders? Or, taken all research requests from stakeholders? Learn practical tips on how to avoid these and other UX research mistakes.

10 Tips on how to get started with inclusive UX research practice

How to get started with inclusive UX research? Check out what we’ve learned from our speakers and experts at UXinsight Unfolds 2021 conference.

Collaboration for the Win! When Research Democratization becomes an Insights Bonanza

Opening a new product in a new market raised lots of questions. We needed to find answers, fast. Cue the Insights Bonanza!

How a chatbot can keep your participants more engaged

We all know examples of failing chatbots. However, under specific circumstances chatbots can be a useful method for UX research. Carmen van der Zwaluw shares her personal experience, the advantages of using chatbots and things to consider when using this method.

How to make your UX lab Corona-proof

Now that the measures in most countries are being relaxed, it is time to reopen your UX lab and meet your target audience in person again. But how do you facilitate safe research for everyone?

Motivations, desires and needs – is it possible to observe them online?

Is it possible to obtain enough useful insights with remote research? How can you be sure you’re not missing out on depth and nuance? What are the pros and cons of online generative research?

A practical tool for prioritising research questions – and ensuring that they don’t all end up in a usability test

As a UX researcher, you often have to answer questions like: ‘how much are participants willing to pay for our product?’ Or, ‘can you ask them to tell us more about what they want from us?’

Photo by YIFEI CHEN on Unsplash

What is a research framework and why do we need one?

Matthew Godfrey explains why and how they adopted the Research Funnel framework introduced by Emma Boulton to structure and prioritise research questions.

Choosing the right approach

Choosing the right approach

How to start a research project? Every project and of course, every research question is different. How do you choose the right approach. Maike Klip has listed her steps in the form of questions she asks herself at the start of every project. Let’s have a look!

Collaborative interview analysis

Collaborative interview analysis

We often ask team members to observe and take notes during an interview. But why not include them in our analysis as well?

Why the double diamond isn’t enough

The Double Diamond model is used in a lot of innovation projects. However, depending on how you interpret the various sections of the double diamond, you could think the output is a tested prototype or maybe an implemented real-world MVP. Two very different things.

The Horizon of Inquiry – To find time for research, don’t fight the flow—fit into it

Every time you make a product decision you are placing a bet. An organisation should not be scared by this but motivated to look for answers and insights.

Dogfooding: A Powerful Addition to the User Research Toolkit

Dogfooding: A Powerful Addition to the User Research Toolkit

Dogfooding: a practice of using the product or service that you’re working on. Colette Kolenda has found that it can powerfully augment our work as researchers when done in conjunction with rigorous research.