Research methods » Generative techniques
Up and Down the Ladder of Abstraction
Use the ladder of abstraction to understand if you are on the right level with a question or answer. A useful technique during an interview or scope session.
The Five Whys
Ever talked to a kid who did not stop asking Why? A simple but very effective way to get to the bottom of things. Use the 5 whys to understand the deeper motivations of people.