AI-powered Research Repository at LinkedIn (a 4+ year journey)
The UXR team at LinkedIn tried Airtable, EnjoyHQ, and, most recently, Glean when building a research repository. How did they tackle tool integration and introduce an AI-powered Research Repository to streamline UX research? Discover what worked, what didn’t.
Truth and Tech: from assumptions to empirical product development
In this article, Chris will unpack the concept of user-realism. He argues that it should be viewed as a core design principle and articulate the factors that are preventing widespread adoption.
Influencing product strategy as a UX researcher – a 3-step guide
How can you have more influence over product strategy? Get your insights noticed with these practical steps inspired by the Kano model.
12 favourite UXR podcasts to start listening to
By gathering favourite podcasts from the UXR community and blending them with our own experiences, we’ve crafted an overview valuable for UX researchers. 🎧 Tune in now!
The science of soundtracking your life, work, and UX research
Have you ever considered how music can transform your user research sessions? Diana discusses how we can use music’s power.
12 Tips for more effective collaborations as UX researchers
In the dynamic landscape of UX research, collaboration is crucial yet challenging. Seasoned professionals at UXinsight Festival 2024 offer valuable insights on effective collaboration and successfully teaming up in UX research.
UX Research in the Age of AI – Will we lose our jobs?
Due to recent developments in AI, the UX Research community is firmly debating the future of UXR. In this article, Chris shares his viewpoint on the role of AI in (primary) user research.
5 Signs of a customer-centric organisation
UX Research teams do more than deliver customer insights; they ensure products meet customer needs. This requires working in customer-centric organisations that understand and act on customer insights. This article presents a framework and indicators of customer-centricity in organisations.
It’s time to say NO to bad hiring practices in UX research
Looking for a UX research job? Been approached by recruiters? You’ve likely encountered bad hiring processes in UX research…It’s time for a change.
Beyond the buzzwords: Alternatives to Research, Data, Insights
Take some time to reflect on words you use every single day in your practice. There are probably terms like “research”, “data” and “insights”? But using the same words can limit our impact. Learn why and get ideas on how you can diversify your language to ensure clearer and more impactful communication in your work.
How to measure UX research impact: A multi-level framework
Whether you are the only UX researcher in your organisation or part of a larger team: it makes sense to reflect on the impact of user research regularly. We propose a framework for defining and measuring UX research impact across different levels.
3 Types of stakeholders in UX research: Managing expectations and gaining trust
Not all stakeholders are alike. Learn about three types of stakeholders you can come across in UX research, the unique challenges of working with each one, and strategies for effective collaboration to maximize the impact of your work.
How to build a UX research role & practice from scratch
Are you the first UX researcher in your organisation? Or is it your first role as a UX researcher? Get inspired by this case study on how to define your role from scratch and spread the research mindset in your teams (templates included!).
How to make UX research accessible for neurodiverse professionals
There have been a lot of discussions in the UX research field about diversity and inclusion. But how inclusive is our field to UX professionals? Learn how UX research industry standards are harmful, and how can we change them to make our field accessible to neurodiverse UX professionals.
UX research prioritisation: Avoiding low impact projects
We went from creating appetite for research to juggling the overwhelming amount of requests. How can we spot the most promising projects? And identify those that risk having little impact? Learn about 5 steps to help you implement UX research prioritisation in your organisation.