Motivations, desires and needs – is it possible to observe them online?

Is it possible to obtain enough useful insights with remote research? How can you be sure you’re not missing out on depth and nuance? What are the pros and cons of online generative research?

Training an army of (non)researchers

Do you want to scale your research capacity? Eduardo shares how to train your co-workers in doing research.

As a UX researcher, I sometimes feel unsure of myself –and I thoroughly recommend it!

As a UX researcher, I sometimes feel unsure of myself –and I thoroughly recommend it!

As a researcher, you’re trained to ask questions: What’s the world really like? What’s going on under the surface?

We can’t all be researchers

You can ask everyone to do some programming but that doesn’t make everyone a programmer. The same applies to research.

A practical tool for prioritising research questions – and ensuring that they don’t all end up in a usability test

As a UX researcher, you often have to answer questions like: ‘how much are participants willing to pay for our product?’ Or, ‘can you ask them to tell us more about what they want from us?’

Photo by Clem Onojeghuo on Unsplash

How to hire for ResearchOps: skills, experience and potential

Kate Towsey gives practical tips if you are hiring a ResearchOps specialist.

Photo by YIFEI CHEN on Unsplash

What is a research framework and why do we need one?

Matthew Godfrey explains why and how they adopted the Research Funnel framework introduced by Emma Boulton to structure and prioritise research questions.

Is Fear a Factor? A metric to help you assess your organization’s ability to learn

For what percentage of people in your organization is it safe to say ‘I don’t know’ in front absolutely anyone else about any topic? Erika Hall introduces the continuous learning quotient or CLQ.

Choosing the right approach

Choosing the right approach

How to start a research project? Every project and of course, every research question is different. How do you choose the right approach. Maike Klip has listed her steps in the form of questions she asks herself at the start of every project. Let’s have a look!

Collaborative interview analysis

Collaborative interview analysis

We often ask team members to observe and take notes during an interview. But why not include them in our analysis as well?

Why the double diamond isn’t enough

The Double Diamond model is used in a lot of innovation projects. However, depending on how you interpret the various sections of the double diamond, you could think the output is a tested prototype or maybe an implemented real-world MVP. Two very different things.

User Research for Machine Learning Systems: A Case Study Walkthrough

A practical read for anyone researching the user experience in the AI or machine learning domain.

Life as a young UX Researcher

Life as a young UX Researcher

What problems do young UX researchers encounter during their daily job? How do they handle these problems? Inge and Anne from Online Department did the research.

Obtaining deeper insights from research participants with images Obtaining deeper insights from research participants with images

Obtaining deeper insights from research participants with images

Sometimes, simply asking questions isn’t enough. You need to introduce other tools to help participants better express themselves.

The Horizon of Inquiry – To find time for research, don’t fight the flow—fit into it

Every time you make a product decision you are placing a bet. An organisation should not be scared by this but motivated to look for answers and insights.

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