A research framework helps your organisation in structuring and prioritizing research efforts. Matthew Godfrey explains why and how they adopted the Research Funnel framework introduced by Emma Boulton.
The Research Funnel by Emma Boulton shows some similarities with the NCredible Framework by Twigandfish.
It feels like a suitable model when you want to integrate market and UX research.
The full article was published by Matthew Godfrey on UX Collective
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Opening a new product in a new market raised lots of questions. We needed to find answers, fast. Cue the Insights Bonanza!
We all know examples of failing chatbots. However, under specific circumstances chatbots can be a useful method for UX research. Carmen van der Zwaluw shares her personal experience, the advantages of using chatbots and things to consider when using this method.
Now that the measures in most countries are being relaxed, it is time to reopen your UX lab and meet your target audience in person again. But how do you facilitate safe research for everyone?