[Last updated January 6, 2026]
At UXinsight, inclusion is one of our core values. We want people with different identities, experiences, and access needs to feel welcome and able to participate in our events, resources, and collaborations.
We know accessibility is not something you ever fully complete. It is an ongoing effort, and we are committed to improving over time by listening, learning, and working together with our community.
Our commitment
We aim to make our website, ticketing, and event experiences as accessible as possible.
For our website and ticketing flows, we work towards meeting the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
For our events, we focus on reducing barriers to participation and clearly communicating what support is available, while being honest about where limitations may still exist.
What we’ve done so far
Website and ticketing
- Conducted an accessibility audit of our website with an external accessibility expert
- Added accessibility requirements to our web development process
- Made improvements to support better perception and interaction, including:
- Re-evaluating our colour palette and increasing colour contrast
- Adding, improving, or removing alternative text where appropriate
- Fixing accessibility issues related to assistive technology, such as missing labels
Conferences and events
We organise different types of events, including our larger UXinsight Festival and smaller in-person, online, or hybrid events. Accessibility support can therefore differ per event.
UXinsight Festival
For the UXinsight Festival, we actively aim to remove as many barriers to participation as possible.
- The event is offered as a hybrid conference, allowing people who are unable to travel or attend in person to participate online
- Online participants can take part in live elements such as Q&A sessions with speakers and networking activities
- We provide captions for pre-recorded and recorded talks
- We provide speakers with guidelines on how to prepare accessible talks and slide decks
For people attending in person, we provide:
- A quiet space for people who need a low-stimulation environment
- A dedicated room for breastfeeding
- The option to bring an assistance dog, including a blindegeleidehond
- We offer live captions and translations via mobile devices using Speak-See
Smaller events
For smaller events, accessibility support may be more limited and can vary depending on the venue, format, and available resources. For example, some venues may not have a lift, or live captions may not be available.
We do not want this to stop anyone from participating. If you have access needs or concerns, we encourage you to contact us so we can explore together what is possible for that specific event.
Known limitations
We want to be open about where we are still improving.
- Not all parts of our website are fully accessible yet, and some issues may remain despite our efforts
- We rely on third-party tools for ticketing, streaming, and captioning, which may introduce accessibility barriers outside of our direct control
- Conference talks and slide decks are created by individual speakers. While we provide guidelines to support accessible presentations, we cannot guarantee that all content fully meets accessibility guidelines
We actively work to reduce these limitations and take feedback seriously.
Feedback and contact
If you encounter accessibility barriers, or if you have specific access needs you would like to discuss, please contact us at:
📧 Debbie Slijpen at debbie@uxinsight.org
We aim to respond within a few working days and will do our best to find a fitting solution together.