About the venue

You can park your car at P+R Haagweg or at one of the other parking garages in Leiden. The Stadsgehoorzaal offers exit tickets for P+R Haagweg only (€11/day).

From the P+R Haagweg, it’s only a 10-minute walk to the venue, or you can hop on a free shuttle bus that runs every few minutes and drops you right at the entrance.

Tip: Some parking garages allow you to reserve a spot online in advance. Check the garage’s website to see if this option is available before you arrive.

A limited number of parking spaces for visitors with disabilities are available. To reserve a spot or to learn more, please contact us at info@uxinsight.org.

Leiden is very easy to reach by train. Leiden Central Station has direct connections to Amsterdam Central, Schiphol Airport, The Hague, and Rotterdam.

From Leiden Central Station, it’s about a 15-minute walk to the venue.

First thing you should do is go up to the team at the registration desk and check in to receive your badge. Please wear your badge on each day of the festival you are attending.

Free WiFi will be available throughout the venue. Login details will be provided at the location.

A dedicated pause area is available if you need a quiet moment to recharge during the festival.

This space is intended for rest and reflection, so we kindly ask that it not be used for phone calls or meetings.

There is a coat check in the foyer where the registration desk is located. You can leave your coats, jackets, and bags there .

Enjoy coffee, tea, and snacks during the breaks, a tasty lunch on Tuesday and Wednesday, and join us every afternoon for a cosy borrel (Dutch-style drinks and bites).

If you have any dietary requirements, please let us know when registering.

The Stadsgehoorzaal is fully wheelchair accessible, with step-free access at the main entrance.

• Elevators connect all floors, making every hall and foyer accessible. Therefore, all the halls used by UXinsight Festival are wheelchair accessible.
• Accessible toilets are available on the ground floor and upper levels.
• The stage and backstage areas are also wheelchair accessible.

As assistive system is available for the hearing impaired participants. If you would like to learn more about this, contact us at info@uxinsight.org.

There are designated rooms available for breastfeeding, praying, and other special requests.

If you’d like to use these, please let us know in advance.

An officially trained guide dog is allowed inside to accompany you.