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AI powered Research Repository at LinkedIn (a 4+ year journey)

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AI powered Research Repository at LinkedIn (a 4+ year journey)

Marieke McCloskey - UXR Director and Brandi Amm - ReOps Manager

Learn how the UXR team at LinkedIn tried AirTable, EnjoyHQ, and, most recently, Glean when building a research repository. How did they tackle tool integration and introduce a chatbot to streamline UX research? Discover what worked, what didn’t, and how PMs & Designers fell in love with the solution.

Marieke McCloskey (UXR Director at LinkedIn) and Brandi Amm (ReOps manager at LinkedIn) will share details about their journey and where they are now —plus the ongoing challenge of making it work even better for their UX researchers.

“We turned scattered insights and endless documents into a research goldmine!” – Marieke

About this session

Our mission is to help the UXR community grow by identifying challenges in the current practice and initiating discussions.
This time, we're excited to explore the world of research repositories with you.

We’ve noticed that many organisations struggle with sharing research insights throughout the organisation. Research repositories are often a hot topic during our knowledge-sharing and networking sessions with UXR peers.

In our two upcoming Think Tank sessions, we want to explore the world of research repositories more deeply. This session on LinkedIn’s journey is the first. Next time, October 29, we’ll hear from a research librarian 🤩.

Join us for insights and inspiration!

Guest speakers

  • Marieke McCloskey - UXR Director

  • Brandi Amm - ReOps Manager

Marieke is the Director of Foundations UX Research at LinkedIn, focused on ensuring LinkedIn works better for more members. Marieke’s passion is informing the product strategy and delivering user value by leveraging data and rich qualitative insights at scale. Formerly of Humu, UserTesting, and Nielsen Norman Group she’s also trained thousands of professionals on the value of gaining a deep customer understanding.

Brandi Amm (she/her/hers) is a Research Program Manager at LinkedIn, where she thrives in advocating for inclusive research and developing streamlined processes and programs to scale User Experience Research effectively.

Brandi’s expertise extends to creating and managing a comprehensive UX research repository, leveraging AI technologies to enhance research insights and drive innovation. Her strengths include generating creative ideas, connecting key stakeholders, and using her empathetic nature to devise solutions for complex challenges.

Outside of work, Brandi is an avid backpacker, a passionate reader, and, as her kids put it, the best mom in the whole wide world.

Agenda

  • 16:00 – Welcome & news
  • 16:05 – Marieke & Brandi present the LinkedIn approach
  • 16:30 – Time for asking all your burning questions
  • 16:50 – Break-out discussions
  • 17:20 – Wrap-up

The session takes place online. You will receive a link after registration.

The plenary part of the session will be recorded and shared with all participants.

More information on the session on October 29: Managing what we know: Lessons from the Atlassian Research Library

Practical info

  • Online session
  • October 8 - 16:00-17:30 CEST
  • Learn from LinkedIn's best practices
  • Network with UXR peers
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